Frequently asked questions

Need help? Browse our most common questions below. Can’t find what you’re looking for? Contact us!

Orders & Shipping

How long does delivery take?

Delivery times vary depending on your location and the shipping option selected at checkout. You’ll see an estimated delivery window before you place your order.

Do you ship internationally?

We offer international shipping to selected locations. If your country is available, it will show at checkout.

When will my order be dispatched?

We aim to dispatch orders as quickly as possible. During busy periods and new drops, dispatch may take a little longer — but we’ll always keep you updated by email.

Returns & Refunds

What’s your returns policy?

If something isn’t right, you can request a return in line with our returns policy. Items must be unworn, in original condition, and returned within the stated timeframe.

How do I request a refund?

Contact our support team with your order number and the item(s) you’d like to return. We’ll guide you through the next steps.

When will I receive my refund?

Once your return is received and checked, refunds are processed back to your original payment method. Your bank or provider may take additional time to show the funds.

Sizing & Products

How do I know what size to order?

Use the size guide on each product page and compare the measurements to an item you already own. If you’re between sizes, choose the fit you prefer (more fitted vs more relaxed).

Are your products authentic?

Yes. We only sell genuine products and take quality seriously. If you ever have a question about a specific item, contact us before you buy.

Will you restock sold-out items?

Some items restock and some are limited drops. If you want first access to restocks, sign up to our newsletter and follow us on Instagram.

Payments

What payment methods do you accept?

We accept major debit and credit cards and any other payment options shown at checkout.

Is it safe to shop on DRIPPEEUK?

Yes. Our checkout is secure and your payment details are protected using industry-standard security.

General

How do I contact support?

Use our Contact page and send us a message with your order number (if you have one). We’ll get back to you as soon as possible.

Where are you based?

We’re UK-based and built for the city — serving customers who live for street style.

We drop offers from time to time. The best way to stay in the loop is to join our newsletter and follow us on Instagram.

Want to collab?

If you’re a creator, brand, or you’ve got something that fits the DRIPPEEUK vibe, reach out.